Legal information

AVÉRA Website Terms

Effective date: 29 September 2026

1. About these Terms

These Website Terms (“Terms”) govern access to and use of the AVÉRA website and its Request Consideration process.

The website is operated by The House of Avera, with its registered address at Indore, India (“AVÉRA”, “we”, “us” or “our”).

By using the website or submitting a request, you agree to these Terms. If you do not agree, please do not use the website or submit personal information.

2. Application-only service

The website currently provides an application-only Request Consideration process.

Submitting a request:

• does not create a purchase, membership or other paid relationship;
• does not require or authorise a payment;
• does not constitute an offer capable of automatic acceptance;
• does not guarantee review within a particular period; and
• does not guarantee an invitation, acceptance, product allocation or future access.

Any future invitation, membership, purchase or paid service will be subject to separate information, eligibility requirements and terms presented before the relevant commitment is made.

3. Eligibility

You must be at least 18 years old and legally capable of agreeing to these Terms to submit a request.

By submitting a request, you confirm that the information you provide is your own, is accurate to the best of your knowledge, and is not misleading.

4. Appropriate use

You must not:

• submit another person’s information without authority;
• impersonate another person or misrepresent your identity;
• submit unlawful, harmful, abusive or misleading content;
• attempt to bypass security, application or access controls;
• interfere with the website or its supporting systems;
• introduce malicious code or conduct automated scraping or bulk submissions; or
• use the website in violation of applicable law.

We may reject, restrict or remove requests reasonably believed to be fraudulent, duplicative, abusive, unlawful or inconsistent with these Terms.

5. Application review

AVÉRA may review requests according to its own operational capacity and consideration process. We may ask for clarification or decide not to progress a request.

We are not required to disclose internal review methods, selection criteria, security controls or reasons for a decision, except where disclosure is required by applicable law.

6. Communications

When you submit a request, you authorise us to send communications necessary to acknowledge, administer or respond to it.

Application-related service messages are not promotional subscriptions. Any optional marketing communication will be handled separately and will include applicable preference or unsubscribe controls.

7. Privacy

Personal data is handled in accordance with the AVÉRA Privacy Policy available on the website. Please read that policy before submitting a request.

Do not place passwords, payment-card information, government identification numbers, health information or other sensitive information in free-text fields.

8. Intellectual property

The AVÉRA name, branding, website design, text, graphics, photographs, software and other website materials are owned by or licensed to The House of Avera, unless otherwise stated.

You may access the website for personal, non-commercial use. You may not reproduce, modify, distribute, sell, exploit or create derivative works from website materials without prior written permission, except where applicable law expressly permits it.

9. Website availability

We may modify, suspend or withdraw any part of the website or Request Consideration process for maintenance, security, operational or legal reasons.

We do not promise that the website will always be available, uninterrupted or error-free. Where practical, we will attempt to correct material technical problems.

10. Information on the website

Website content is provided for general information concerning AVÉRA and the Request Consideration process. It should not be treated as medical, legal, financial or other professional advice.

No product, health, performance or availability claim should be relied upon unless it is expressly stated in final, applicable information supplied at the relevant stage.

11. Third-party services and links

The website may rely on or link to third-party services. Those services may have separate terms and privacy policies. We are not responsible for third-party content, availability or practices outside our reasonable control.

12. Responsibility and liability

Nothing in these Terms excludes or limits any responsibility that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, AVÉRA will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, this application-only website.

These Terms do not limit any mandatory rights available under applicable law.

13. Changes to these Terms

We may update these Terms to reflect changes in the website, application process, operations or applicable law. Updated Terms will display a revised effective date.

Changes will apply prospectively. Material changes will be communicated where required by law.

14. Governing law and disputes

These Terms are governed by the laws of India.

The parties should first attempt to resolve any concern in good faith by contacting analytics@averaonline.com. Subject to mandatory rights and applicable law, the courts at Indore, India will have jurisdiction.

15. Contact

Email: analytics@averaonline.com

Operator: The House of Avera

Registered address: Indore, India